3) ACCESS; 4) VISIO.

It seems you have provided two software names: Access and Visio. These are commonly used software programs developed by Microsoft.

• Access is a relational database management system that is often used to store and manage large amounts of data in an organized way.
• Visio is a diagramming and vector graphics application used for creating a variety of diagrams such as flowcharts, organizational charts, network diagrams, and more.

If you need help with using or learning more about these software programs in preparation for your university exams, feel free to ask for specific information or guidance.