12 What are the steps of the conversation in Buying a camera? Work with a partner and find the path from Start to Finish. salesperson customer START offer to help say what you want offer extra goods refuse extra goods say how much you want to spend ask how much customer wants to spend explain about ask about way spares of paying offer product accept product ask for spares choose way of paying ask what's included say what's included say goodbye FINISH take payment + give receipt 13 Practise the conversation with a partner. Don't read it - use the conversation map in exercise 12.

Question 1

Задача Задача №1194205

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Аноним

02 июня 2024 14:02 · публичный вопрос

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Аноним 02 июня 2024 14:02

12 What are the steps of the conversation in Buying a camera? Work with a partner and find the path from Start to Finish. salesperson customer START offer to help say what you want offer extra goods refuse extra goods say how much you want to spend ask how much customer wants to spend explain about ask about way spares of paying offer product accept product ask for spares choose way of paying ask what's included say what's included say goodbye FINISH take payment + give receipt 13 Practise the conversation with a partner. Don't read it - use the conversation map in exercise 12.

Answer

Sure! Here is a sample conversation following the conversation map for buying a camera:

Salesperson: (Start) Offer to help - "Hello, may I help you choose a camera today?" Customer: Say what you want - "I'm looking for a camera for travel photography." Salesperson: Offer extra goods - "We also have some camera accessories that might be useful for your travels." Customer: Refuse extra goods - "I'll just stick with the camera for now." Salesperson: Say how much you want to spend - "What's your budget for the camera?" Customer: Ask how much customer wants to spend - "I'm looking to spend around $500." Salesperson: Explain about - "With that budget, I can show you some great compact camera options perfect for travel photography." Customer: Ask about way spares of paying - "Do you have any payment plans available?" Salesperson: Offer product - "We have this compact camera with built-in Wi-Fi that fits your budget." Customer: Accept product - "That sounds perfect for me. I'll take it." Salesperson: Ask for spares - "Would you like to add a camera bag or memory card with that purchase?" Customer: Choose way of paying - "I'll pay with my credit card." Salesperson: What's included - "Your purchase includes the camera, a rechargeable battery, and a USB cable for charging." Customer: Say goodbye - (Finish) "Thank you for your help. Goodbye!" Salesperson: Take payment + give receipt - Processes payment and hands over receipt.

Feel free to use this conversation template as a guide when practicing with your partner!

Question 2

12 What are the steps of the conversation in Buying a camera? Work with a partner and find the path from Start to Finish. salesperson customer START offer to help say what you want offer extra goods refuse extra goods say how much you want to spend ask how much customer wants to spend explain about ask about way spares of paying offer product accept product ask for spares choose way of paying ask what's included say what's included say goodbye FINISH take payment + give receipt 13 Practise the conversation with a partner. Don't read it - use the conversation map in exercise 12.

Answer

Sure! Here is a sample conversation following the conversation map for buying a camera: Salesperson: (Start) Offer to help - "Hello, may I help you choose a camera today?" Customer: Say what you want - "I'm looking for a camera for travel photography." Salesperson: Offer extra goods - "We also have some camera accessories that might be useful for your travels." Customer: Refuse extra goods - "I'll just stick with the camera for now." Salesperson: Say how much you want to spend - "What's your budget for the camera?" Customer: Ask how much customer wants to spend - "I'm looking to spend around $500." Salesperson: Explain about - "With that budget, I can show you some great compact camera options perfect for travel photography." Customer: Ask about way spares of paying - "Do you have any payment plans available?" Salesperson: Offer product - "We have this compact camera with built-in Wi-Fi that fits your budget." Customer: Accept product - "That sounds perfect for me. I'll take it." Salesperson: Ask for spares - "Would you like to add a camera bag or memory card with that purchase?" Customer: Choose way of paying - "I'll pay with my credit card." Salesperson: What's included - "Your purchase includes the camera, a rechargeable battery, and a USB cable for charging." Customer: Say goodbye - (Finish) "Thank you for your help. Goodbye!" Salesperson: Take payment + give receipt - Processes payment and hands over receipt. Feel free to use this conversation template as a guide when practicing with your partner!