Review Test 2 Text 2 5 points Questions 9-13 Read the article below about hotels and business travellers. Choose the best sentence from A-E below to fill each of the gaps. For each question 9-13, mark one letter. Do not use any letter more than once. What do business travellers want from a hotel? Is it just a room, a bed and CNN on cable? What more can a hotel offer business customers? Hotels do not just cater for business travellers, but offer services for tourists and other types of golfing simulators so they can keep up their game without having to join a golf club. . Business travellers might also be interested in the latest in entertainment like virtual guests. (9). (10) Ten years ago the TV and mini-bar were all that could be found in hotel rooms. Now rooms generally have hi-speed or Wi-Fi Internet connections, as well as a large menu of free and Pay TV make-up mirrors which do not steam up! (11) usually much use for the business traveller!). (12). After a long day of meetings and difficult In every good hotel there should be a range of hotel services available. You should be able to just can't face eating alone in the hotel restaurant. Some hotels now offer baby sitter services (not exchange money into the local currency and, of course, there is also room service, for when you next day or their early morning flight, but for others there is always the hotel bar to relax in. negotiations, some business people often just want to collapse on their beds and get ready for the Security is a major issue in hotels. All rooms should have a spy hole and door chain and the lift door should only open on your floor if you have a card key for a room there. Some lifts now have CCTV in them, monitored from the hotel reception or security centre. (13) In Washington the Hamilton Crowne Plaza has introduced a woman-only floor. The rooms have Danielle Steele and Nora Roberts novels, women's magazines and a special room service menu. A As modern hotels often have dedicated business centres, with computer, printing and photo- copying facilities, it's possible to get a lot of work done at the hotel. B Others even have a personal shopper for those who need help in the local shops and markets. C Some hotels have women-only rooms, such as the five-star Grange City Hotel in London, which has 68 rooms reserved exclusively for women after customer research revealed half of its clients were women, and most of them felt vulnerable when travelling. These range from spas and beauty treatments, indoor heated swimming pools, saunas and gymnasiums to theatres and games rooms, and can be used by the business man or woman with time on their hands. Even though rooms are often equipped with trouser presses and irons, most good hotels offer a fast and reliable laundry service.