Put the dialogue into the correct order. Then listen and check. Read the dialogue again. Underline more phrases for giving or asking for information on the phone. 12 SPEAKING Work in pairs. Read the instructions below and prepare a dialogue. Use exercises 9 and 10 to help you. Student A Answer the phone Student B Ask to speak to someone. Student A Sav that the nerson isn't there Ask who is callina her Receptionist Good morning, Golden Sands Activity Centre. Tessa This is Tessa Grey. Tessa Hello, could you put me through to Mr Harris, please? Tessa Thank you. Receptionist 01227 847522. Yes, no problem, I'll give him the message. 9. Receptionist Goodbye. Receptionist Who's calling, please? Tessa Yes please. Could you ask him to call me on 01227 847522? Receptionist Just a moment, Ms Grey. I'm afraid Mr Harris isn't at his desk. Can I take a message? Установите порядок

Here is the dialogue in the correct order: **Receptionist:** Good morning, Golden Sands Activity Centre. **Tessa:** Hello, could you put me through to Mr. Harris, please? **Receptionist:** Just a moment, Ms. Grey. I'm afraid Mr. Harris isn't at his desk. Can I take a message? **Tessa:** Yes, please. Could you ask him to call me on 01227 847522? **Receptionist:** Yes, no problem, I'll give him the message. Thank you. **Receptionist:** Who's calling, please? **Receptionist:** Goodbye. ### Underlined Phrases for Giving or Asking for Information on the Phone - "Hello, could you put me through to Mr. Harris, please?" - "Just a moment, Ms. Grey." - "I'm afraid Mr. Harris isn't at his desk." - "Can I take a message?" - "Could you ask him to call me on 01227 847522?" - "Yes, no problem, I'll give him the message." - "Who's calling, please?" Feel free to ask for more guidance or clarification!