Sure! Here's a detailed dialog in English based on the given scenario:
Customer: Good evening. I have a reservation under the surname Müller.
Receptionist: Good evening. May I please see your ID or passport for verification?
Customer: Of course. Here is my passport.
Receptionist: Thank you. Also, do you have a credit card for the guarantee or deposit?
Customer: Yes, I have a credit card. Here it is.
Receptionist: I see that your card is an American Express. Unfortunately, we only accept Visa and MasterCard. Would you be able to use one of those?
Customer: Oh, I only have American Express with me. Is there any other way?
Receptionist: If you can provide a Visa or MasterCard, that would be perfect. Alternatively, you can pay in cash upon arrival.
Customer: I do have a Visa card, the number starts with 507. Is that acceptable?
Receptionist: Yes, that works perfectly. Thank you.
Customer: Great. I would also like a non-smoking room with a double bed, if available.
Receptionist: Certainly. I will assign you a non-smoking room with a double bed. Here is your room key.
Customer: Thank you very much.
Receptionist: You're welcome. Enjoy your stay!
Если нужно, могу подготовить более короткий или формальный/неформальный вариант.